Zoo Med HydroBalls Clay Terrarium Substrate Zoo Med Laboratories

Prompt Delivery and Professional Packaging

We have a range of shipping options because of our long-term relationship with UPS FedEx DHL. Our warehouse staff are highly trained and will package your items according to our precise and exact specifications. Your goods will undergo a thorough examination and will be properly packaged prior to being shipped. Every day, we send hundreds of packages to our customers from all over the world. Our dedication to becoming the largest online retailer worldwide is demonstrated by this. Both Europe as well as the USA have distribution and warehouse centers.

Note: Orders that contain more than one product are assigned a specific processing period based on the individual product.

Prior to shipping before shipping, we'll examine thoroughly the items you have ordered. Today, the majority orders will be delivered within 48 hours. The delivery time is between 3-7 days.

Returns

The inventory is constantly changing and we do not fully manage it because of the fact that many parties are involved, which includes our warehouse and factory. This means that the actual stock could alter at any time. It's possible that you may not receive your order after it has been placed.

Our policy runs for a period of 30 days. If 30 days have passed since you purchased your item, we cannot offer you a return or exchange.

For your item to be eligible for return, it must be unopened and in the condition you received it. It should also remain in the original packaging.