Rock Outcrops -(Exo Terra) Exo Terra

Quick Shipping and Professional Packaging

Our long-standing relationship with UPS FedEx DHL and other international carriers lets us offer various shipping options. Our warehouse staff is highly trained to package your goods precisely according to the specifications we provide. Your products will go through an extensive inspection and will be securely secured prior to being delivered. Every day, we send hundreds of packages to our customers from all over the world. This is an indication of our dedication to being the biggest online retailer in the world. The warehouses and centers of distribution are situated in Europe and the USA.

Note: Orders with more than one item are assigned a processing period depending on the item.

Before shipping, we will examine the items ordered thoroughly. The majority of orders are delivered within 48 hrs. The delivery time will be between 3-7 days.

Returns

The inventory is always changing and we are unable to control it completely due to the fact that several parties are involved, which includes our warehouse and factory. The actual levels of stock can change at any time. It's possible that you may not receive your order after it's been placed.

Our policy lasts thirty days. If you have passed 30 days in the past since you purchased and we are unable to offer you a return or exchange.

You are able to return a product in the event that it is not used and still in the same condition as when you received it. It must also be in the original package.