FirstMate Grain Friendly New Zealand Beef Meal & Oats Formula Dog Food FirstMate?

Fast Shipping with Professional Packaging

Our long-standing relationship with UPS FedEx DHL and other global carriers gives us the ability to provide an array of shipping services. Our warehouse personnel will pack each item according to our strict requirements. Your items will go through a thorough examination and will be properly packaged prior to being shipped. Everyday we deliver thousands of packages to customers from all over the world. This shows how we're dedicated to becoming the biggest retailer online in the world. Warehouses and distribution centers are found in Europe as well as in the USA.

Note: Orders with more than one product are assigned a specific processing period dependent on the particular item.

Prior to shipping the items, our staff will carry out a thorough inspection on the products you ordered. The majority of orders are delivered within 48 hrs. It is expected that delivery will take between 3 and 7 days.

Returns

The inventory is always changing, and cannot be fully controlled by us because of the involvement of several different parties, such as the factory and our warehouse. Therefore, the actual inventory could change at any time. Be aware that it's possible that your order will become unavailable even after you have made the order.

Our policy is valid for a period of 30 days. If you haven't received your product within the 30 days period, we are unable to offer either a return or exchange.

For your item to be considered eligible for return, it must be unopened and in the condition you received it in. It should also remain in the original packaging.